Privacy Policy

Last updated October 12, 2026.

High Cotton Textile is a small, family-run studio in Glenwood, Alabama. This Privacy Policy explains what personal information we collect when you visit highcottontextile.com (the "Site"), buy from us, or sign up for our emails or text messages, and how we use and share it.

Information We Collect

Information you give us. When you place an order, create an account, contact us or sign up for updates, we collect things like your name, email address, phone number, billing and shipping addresses, order details, checkout notes, and personalization details such as a name or monogram you'd like stitched. If you leave a review, answer a survey or save a wishlist, we collect that too.

Payment information. Payments are processed by our payment providers, including Shopify Payments, Shop Pay, PayPal and Klarna. We do not see or store your full card number.

Information collected automatically. When you browse the Site, we and our partners collect information about your device and visit, such as your browser, IP address, time zone, the pages and products you view, how you arrived at the Site, and how you interact with it. This is collected using cookies, pixels, tags and similar technologies.

How We Use Your Information

To make, ship and support your order, including sewing personalization exactly as you requested
To communicate with you about your order and answer your questions
To send you marketing emails and text messages, when you have signed up for them
To show you relevant ads on other sites and social media, and to measure how our ads perform
To understand how the Site is used and improve it
To screen orders for fraud and keep the Site secure
To comply with the law and protect our rights

How We Share Your Information

We share personal information only with companies that help us run our business, and only as needed for them to do their part:

Store and checkout: Shopify, which hosts our store and checkout (Shopify's privacy policy)
Payments: Shopify Payments, Shop Pay, PayPal and Klarna
Shipping: USPS, UPS and FedEx, and Route if you add package protection
Email and text messages: Klaviyo and Postscript
Reviews, rewards and surveys: Yotpo and Zigpoll
Shopping features on the Site: tools that power product recommendations, our cart, sign-up forms and wishlists, such as Rebuy, Alia and Wishlist Plus
Analytics and advertising: Google, Meta (Facebook and Instagram), Pinterest, TikTok and Microsoft (Bing)
Etsy: if you buy from our Etsy shop, Etsy's own privacy policy also applies

We may also share information if required by law, to respond to a lawful request, or to protect our rights, our customers or others.

We do not sell your personal information for money. Some state privacy laws treat sharing information with advertising partners for targeted ads as a "sale" or "sharing." You can opt out of that at any time; see Your Choices below.

Text Messages

If you sign up for text messages from High Cotton Textile, you agree to receive recurring automated marketing texts at the number you provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers that deliver our messages.

Email

You can unsubscribe from our marketing emails at any time using the link at the bottom of any email. We will still send emails about orders you place.

Cookies and Advertising

You can block or delete cookies in your browser settings, though some parts of the Site may not work properly without them. To limit personalized ads, you can use these tools:

We do not currently respond to browser "Do Not Track" signals.

Your Choices and Rights

You can ask us to tell you what personal information we have about you, correct it, or delete it, and you can opt out of targeted advertising. Depending on where you live, you may have additional rights under your state's privacy law. To make a request, email us at the address below. We will need to verify your identity before acting on it, and we will not treat you differently for making a request.

Children's Privacy

We make things for babies and children, but the Site is meant for adults. We do not knowingly collect personal information from children under 13. A child's name given to us for personalization is used only to make your order.

How Long We Keep Information

We keep order information for our business and tax records, and other information only as long as we need it for the purposes above, unless you ask us to delete it and we are not required to keep it.

Security

We use reasonable safeguards to protect your information, but no website or online service is completely secure.

Changes to This Policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact Us

Questions or requests about your privacy:
Email: customercare@highcottontextile.com
Mail: High Cotton Textile, 3145 County Road 2287, Glenwood, AL 36034